This is the privacy notice of ShutterWise Ltd, company number 10509094, registered in England and Wales (‘we’, ‘our’, or ‘us’).
Our registered office is 19 Linden Road, Hampton, Middlesex, TW12 2JG, United Kingdom.
This notice describes how we collect, store, transfer and use personal data. It tells you about your privacy rights and how the law protects you.
In the context of the law and this notice, ‘personal data’ is information that clearly identifies you as an individual or which could be used to identify you if combined with other information. Acting in any way on personal data is referred to as ‘processing’.
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
The information we process about you includes information:
you have directly provided to us
that we gather from third party databases and service providers
as a result of monitoring how you use our website or our services
When you use our website, we may ask you to provide certain personal data. This can be categorised into the following groups:
personal identifiers, such as your first and last names, your title and your date of birth
contact information, such as your email address, your telephone number and your postal address for quotations, billing, delivery and communication
account information, including your username and password
payment information, such as a debit or credit card number and expiry date and bank account details
records of communication between us including messages sent through our website, email messages and telephone conversations
marketing preferences that tell us what types of marketing you would like to receive
We confirm some of the information you provide to us directly using data from other sources. We also add to the information we hold about you, sometimes to remove the need for you to provide it to us and sometimes in order to be able to assess the quality of the services you offer.
The additional information we collect can be categorised as follows:
information that confirms your identity
business information, including your business trading name and address, your company number (if incorporated), and your VAT number (if registered)
information that confirms your contact information
reviews and feedback about your business on other websites through which you sell your services
unsolicited complaints by other users
By using our website and our services, we may process:
your username and password and other information used to access our website and our services
information you contribute to our community, including reviews
your replies to polls and surveys
technical information about the hardware and the software you use to access our website and use our services, including your Internet Protocol (IP) address, your browser type and version and your device’s operating system
usage information, including the frequency you use our services, the pages of our website that you visit, whether you receive messages from us and whether you reply to those messages
transaction information that includes the details of the products services you have bought from us and payments made to us for those services
your preferences to receive marketing from us; how you wish to communicate with us; and responses and actions in relation to your use of our services.
